At Iowa Equine, we value your time and strive to provide efficient, high-quality care for every patient. To help us serve all clients fairly and maintain smooth scheduling, the following payment and booking policies apply.
Payment at Time of Service
Full payment is required at the time of service. We accept major credit cards, venmo, checks, and cash for your convenience. For returning clients, a credit card can be securely stored on file to simplify future transactions.
Booking Fee
A booking fee is required to reserve an appointment. This fee is credited toward your visit and will be collected only in certain circumstances.
If you need to reschedule, the fee will be applied to your new appointment. After two reschedules, or if you cancel without rescheduling, the booking fee will be collected.
Pre-Purchase Examinations (PPE)
For all pre-purchase examinations, in addition to the booking fee, a credit card must be placed on file prior to appointment confirmation.
If a pre-purchase examination is canceled with less than 72 hours notice, the booking fee becomes non-refundable.
